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Click & Collect in 2 weeks

Offer your customers a convenient service during the crisis


 


 

"With the insolvency of Get Now, we had to find a new solution for our pick-up service within a very short time. Together with our consulting partner KPS and Spryker, we have been working flat out on a new solution for the past two weeks and are pleased that we were able to get the new online shop up and running for our customers within this short time."

Daniel Richter, Head of Multichannel Globus SB-Warenhaus


 

Extraordinary times require extraordinary measures and especially a quick reaction! 
This is true in very many areas and especially in the current Corona situation. Also affected are the numerous retailers, who are under enormous pressure to maintain their service due to the restrictions imposed to contain the Corona pandemic.
Here, Click & Collect is a good alternative and can provide retailers with a much-needed perspective and enormous opportunities.
With the right partner, no retailer needs to feel overwhelmed now!

With KPS' comprehensive technology and process know-how and our expertise in the retail industry, we are able to deliver compact and ready-made solution packages within a very short time. In just a matter of weeks, you can start your individual and fully functional Click & Collect service with us.

Together with you, we select the right technology from our broad portfolio for your company. That's how you lay the foundation for a flexible digital platform that can be expanded at will - now and in the future!

Contact us - we will be happy to advise you!

 

Make the smart decision for your business - now and for your future!

Click & Collect not only helps you to strengthen your business today, but is also a "must have" building block on the way to a digital experience platform.

    Your advantages for now

  • Securing the economic existence
  • Promote current sales
  • Smart linking of the stores and the online channel
  • You protect your customers - especially the at-risk groups - when they make purchases

    Your advantages for the future

  • Entry into the sustainable world of omnichannel
  • Time savings and convenience for your customers - more service leads to a better customer experience
  • Ability to increase the size of the shopping basket targetedly - Recommendation Management
"Take on new challenges and lay the foundation for your digital future - with us!"



You would like to learn more?  

Our webinar on Click & Collect On Demand can be found here:

Meine Einwilligung kann ich jederzeit per E-Mail an unsubscribe@kps.com oder per Brief an KPS AG, Abteilung Marketing, Beta-Strasse 10H, 85774 Unterföhring widerrufen. Unsere Datenschutzhinweise zur Verarbeitung Ihrer personenbezogenen Daten finden Sie unter: https://www.kps.com/de/data-protection.html
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Has Click & Collect changed as a result of Corona? What are the biggest challenges in putting it into practice? Our experts discuss why people are talking about the "omnichannel basket" today and answer many more questions.


 

Wir unterstützen Sie bei den aktuellen Herausforderungen!

Veränderungen sind wir eigentlich jederzeit ausgeliefert, doch durch die aktuelle Lage müssen insbesondere Händler jetzt schneller und flexibler reagieren und auf neue Geschäftsmodelle umsteigen. Mehr denn je gilt es auf die Bedürfnisse und Erwartungen der Kunden einzugehen. Dabei sind Sicherheit und Flexibilität die entscheidenden Grundsätze – denn: Die Gesundheit geht vor!
 

Click & Collect stellt daher eine notwendige Alternative dar und verschafft dem stationären Handel eine dringend nötige Perspektive.
Mit dem richtigen Partner, muss sich dabei kein Händler in der derzeitigen Situation überfordert fühlen!

Wir von KPS möchten Ihnen dabei helfen, schnell und einfach den nächsten Sprung in Ihre digitale Omni-Channel-Welt zu meistern.  

Meine Einwilligung kann ich jederzeit per E-Mail an unsubscribe@kps.com oder per Brief an KPS AG, Abteilung Marketing, Beta-Strasse 10H, 85774 Unterföhring widerrufen. Unsere Datenschutzhinweise zur Verarbeitung Ihrer personenbezogenen Daten finden Sie unter: https://www.kps.com/de/data-protection.html
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Beginning with a head start - The 3 pillars of our expertise

To ensure that your Click & Collect process can be implemented smoothly, you need not only the right solution, but above all the right know-how and expertise in the retail industry. Together with our commerce partners, we offer you exactly that - quickly, easily and individually tailored to you!

FAST


An effective and profound implementation can be achieved within a very short time thanks to the technology portfolio and consulting expertise of KPS.

SMART


The permanent and efficient optimization of processes as well as the minimization of process complexities is in the foreground at KPS. With our flexible and modular architecture, we offer you a sustainable solution for a better customer experience and a long-term reduction in the total cost of ownership.  

CUSTOMER-CENTRED


Customer needs and requirements vary greatly in today's world. That's why KPS takes a strongly customer-centric approach to achieve an optimal process.

SAP-Infotag | Logistics for future: intelligent, krisenfest, nachhaltig

10. November 2020
 

Der SAP-Infotag Lager- und Transportmanagement wird in diesem Jahr am 10. November 2020 als digitaler Live-Event stattfinden.

KPS stellt intelligente Lösungen und Technologien vor, mit denen Sie eine nachhaltige Logistik schaffen können, die ihre Resilienz gerade in Krisenzeiten unter Beweis stellt. Zusammen mit ihrem Kunden COOP Danmark zeigt Ihnen KPS Details aus dem Lager- und Transportmanagement.

Online-Event SAP-Infotag: Transformationsprojekt COOP
Referenten
Stine Lorentzen
| Kompetenzzentrum E2E-Geschäftsprozesse bei Coop Danmark & Tobias Götz | Managing Partner KPS, Supply Chain Spezialist

SCM für den Lebensmittelhandel
Coop Danmark hat eine umfassende Optimierung aller Prozesse vom Einkauf über die Logistik bis zu den Filialen und Genossenschaftspartnern zum Ziel. Der Go-live der Piloteinheit wurde bereits erfolgreich durchgeführt.

 

 


GLOBUS invested early on in a digital platform for a better, more seamless customer experience. Together with KPS, the company launched the "My Globus" loyalty program implementing the SAP CRM solution and SAP Marketing Cloud. Customers can become members in a quick and easy manner, including using their social logins. With the help of the SAP Customer Data Cloud, seamless customer identification takes place at all touchpoints and simple, understandable calculation and redemption of loyalty points is done in real time. All customer data flows together in SAP CRM and is accessible from surrounding systems - all this in compliance with the European GDPR.

"Local targeting and a unique customer relationship are essential elements of our daily operations. With the new SAP platform, we create even more added value for our customers and can thus significantly improve the shopping experience,"

Sigrun Löffelholz, Head of Marketing at Globus.

 

 


Do you still have questions about the topic? Or a request?

Our contact for your Click & Collect solution: 

 


Andreas Frary

Partner | Digital Experience Expert | KPS  | LinkedIn

E-mail:  clickandcollect@kps.com

 


 

 

We would be happy to advise you on your individual Click & Collect solution. Please contact us!

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Read more interesting articles on e-commerce here and watch our Click & Collect webinar on demand:

WEBINAR ON DEMAND
Supply Chain Excellence in commerce

The COVID 19 pandemic has posed major challenges for numerous companies from various industries, as in many places business has come to a standstill from one moment to the next. However, some companies have also recognized opportunities in the crisis and adapted their own business model to the new conditions within a very short time. Brakes, together with KPS, achieved this in record time.

Click&Collect together with Spryker

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WEBINAR ON DEMAND
Live Demo & Diskussion: Click & Collect together with Spryker

Has Click & Collect changed as a result of Corona? What are the biggest challenges in putting it into practice? These questions and why we will talk about the "omnichannel basket" in the future were answered and discussed by Erik Kunz and Andreas Frary from KPS together with Michael Türk and Karl Bischoff from Spryker.

BEING CLOSE TO THE CUSTOMER
Does the location of the customer improve the user experience in e-commerce?

Possibly one of the biggest trends in e-commerce is personalization - it affects so many components of the online store, from personalized targeting in emails to complex recommendation systems that process customer data and behavior to display the right products at the right moment.


 

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