KPS at the SBN Norge SAP User Conference 2020
How customers experience you and your company
As a strong and leading conusulting partner in the Nordics, we will be present with a deep dive presentation at SBN Conference 2020, the annual meeting point for the Norwegian SAP User Group.
This year's SBN Conference will be hosted by the Norwegian SAP User Group. This Conference will be virtual, COVID-free, spread among 2 weeks, and fiilled with plenty of themed sessions and remote networking. 6 days in October of Virtual Learning and Knowledge Sharing. Customer Cases, Expert Sessions and Keynotes.
Visit our virtual stand, where you'll have the option to start a live meeting with us.
The world’s largest online retailer, Amazon, is “landing” in Sweden and may also be planning to “conquer” the rest of the Nordics, so no retail company operating in this region can afford to NOT know how they are perceived by their customers. In this session, learn how SAP Qualtrics provides more insight into what customers really experience by providing valuable feedback that you can use to improve in this area and to strengthen your customer loyalty program.
This session will be presented by Dirk Brambring from KPS.
Agenda
- Introduction
- Qualtrics, how it fits into SAP C/4HANA Portfolio, integrations and roadmaps
- Experience from selected Projects and Use Cases
- Retail & Service Demo of Qualtrics
- Outlook - Customer Lifetime Value
- Q&A
Speaker:
Dirk Brambring
Principal | KPS | LinkedIn
As a computer scientist, Dirk Brambring “speaks the languages” of managing directors, software developers and marketing managers. Right after studying digital media, he self-employed in the field of digital analytics and advised customers in measuring digital success. Later, Dirk developed digital marketing and sales solutions for brand manufacturers from the sanitary, building technology and furnishing sectors. After moving to KPS in 2014, he supported well-known clients. Today, Dirk is a principal consultant and head of data driven business and leads digitization projects in different industries.