ELKJØP: Scandinavia's Largest Electronics Retailer

Facts & Figures
 

  • Part of Dixon Carphones, UK
  • Electronic Retail
  • Brands Elkjøp, Elgiganten, Gigantti, Elko, Lefdal, Elding
  • 8,500 Employees
  • 261 Own Stores
  • 130 Franchise Stores
  • € 3.4 billion revenue
  • 6 Countries
  • www.elkjop.no

CONTEXT

  • Elkjøp introduced SAP based backend components
    (IS-Retail, FI, MDG) in 2016
  • Elkjøp wanted to move their B2B Business to the new SAP Stack
  • Decided to build a B2B ecommerce platform based on SAP Hybris Commerce in 2016 and chose KPS as the implementation partner

BENEFITS

  • Customer specific prices and discounts
  • Real-time stock and pricing data
  • Integrated cross channel customer data
  • Self-services for B2B customers (onboarding, invitations, customer maintenance)
  • Assisted service module
  • Omni-Channel Order history and invoices
  • IDM integration for single-sign on
  • Fully responsive layout
  • iOS and Android App including digital customer card, store finder and special offers

KPS APPROACH

  • Implement SAP Hybris Commerce (yCOM) and fully integrate it to the new SAP landscape
  • Introduce self-services platform for B2B customers
  • Integrate customer mobile app
  • Agile approach using KPS Rapid Transformation method with rapid prototype, pilot go-live in Norway and roll-in to Denmark, Sweden and Finland

TECHNOLOGY

  • SAP Hybris Commerce (yCom)
  • SAP Hybris Datahub
  • iOS SDK
  • Android SDK
  • SAP C4C

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