Struers
Expansion and Ongoing Support of SAP Concur Expense & Invoice
In 2017, Struers recognized the need to standardize its company’s global expense and invoice management processes. After a thorough selection process, Struers chose SAP® Concur® Expense & Invoice. A solution with a global fit was essential to ensure a simple and intuitive platform for each group entity based on an established governance model that could be deployed worldwide.
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Struers is a Danish company with more than 145 years of experience in laboratory analysis and quality control. Struers works with leading technology companies, from automobile and aeroplane manufacturers to mobile phone producers and aerospace worldwide.
International focus: intuitive platform for each group entity based on an established governance model
Struers recognized the need to standardize its company’s global expense and invoice management processes. After a thorough selection process, Struers chose SAP Concur Expense & Invoice. A solution with a global fit was essential to ensure a simple and intuitive platform for each group entity based on an established governance model that could be deployed worldwide.nem etablierten Governance-Modell basiert und weltweit eingesetzt werden kann.
SAP Concur Expense & Invoice support services
After successfully implementing SAP Concur in parts of Struers, Struers engaged with KPS for SAP Concur Expense & Invoice support services. The services included the expansion of SAP Concur Expense & Invoice to the rest of Struers’ entities.
KPS uses proven agile methodology and best-practice business processes
For the support process, KPS established a helpdesk to address user queries related to SAP Concur Expense & Invoice. The helpdesk team provides quick resolutions, best practice suggestions, and guidance on effectively utilizing the system’s features.
Seamless expense and invoice support process
The local partner KPS offers fast resolutions to queries, enabling a more seamless expense and invoice support process.
Customized solution
KPS understands how Struers business works and doesn't just give you a one-size-fits-all solution.
Best partner
KPS is easy to work with and challenges Struers team to find the optimal solution.
Collaborating closely with Struers’ IT and Finance teams to implement sustainable solutions
Today, SAP Concur is implemented in 50 % of Struers’ entities, and KPS collaborates closely with Struers’ IT and Finance teams to enhance SAP Concur to Struers’ needs and implement sustainable solutions.
Valuable service support even beyond implementation
Today, KPS is the only SAP Concur partner in the Nordics who delivers support for SAP Concur and currently has over 25 customers. Traditionally, support for SAP Concur has been delivered by SAP Concur only. Today, customers can also choose support from local, dedicated and certified partners.
KPS accompanies companies during implementation and ongoing operation with a comprehensive package of accelerators, the so-called KPS Post-Implementation Services. Thanks to the good relationships built up during the implementation phase, the KPS consultants provide valuable support afterward with well-thought-out business management services.
