KPS Post Implementation Services for SAP Concur solutions

Operational excellence for SAP Concur Travel, Expense and Invoice

The KPS Post Implementation Services for SAP® Concur® is a support service that helps your business get maximum benefits from SAP Concur solutions after the system is up and running.

Our dedicated and experienced KPS SAP Concur team helps with any technical issues or questions around SAP Concur Travel, Expense and Invoice.

The support service is available 24/5 Global-wide.

All services are tailored to client-specific needs and are adjustable.

The KPS Post Implementation Services for SAP Concur Travel, Expense and Invoice improves and enhances the solution’s use, compliance & governance, tactical business management and operational application management.

Some of our services for Application and Business Management on SAP Concur solutions:

  • Integrations | Support, Monitoring, Payroll Package, Card feed Package
  • Reporting | Best Practice Deck
  • Release Notes
  • Documentation
Book your KPS SAP Concur support here

Strategic ad-on’s for SAP Concur solutions

Improve efficiency, user experience and transparency by adding strategically essential applications to the SAP Concur solutions. The KPS SAP Concur team will help with the implementation, onboarding and support of these applications.

  • User Adoption | Powered by WalkMe
  • Digital Payment Cards | Powered by Cardlay
  • Health Checks | Powered by KPS
  • Site Review | Powered by KPS
  • Fraud Detection | Powered by Compliance tools

Work together with one of the most experienced and largest SAP Concur teams in Europe

With KPS, you will benefit from an agile and dedicated partnership. KPS is a trusted partner of SAP and one of the first partners in the Nordic region to get the certification for implementing SAP Concur.

Our dedicated and experienced SAP Concur support team helps with any question or issue around SAP Concur solutions as quickly as within 24h. The Post-Implementation services are adjustable to your company’s needs and requirements. Whether you are a company of 20 or 20.000+ employees, KPS has experience in all different sizes of SAP Concur Post-Implementation service agreements.

Our promise to our clients

We help you future-proof your SAP Concur application and processes while ensuring the proper support to your business.

Our offering is fully scalable and close to your business with a unique set of service packages from application management to business process optimisation. KPS delivers continuous innovation in all SAP Concur solutions business areas.

Access to one of Europe's most experienced and largest SAP Concur teams.

Support Service available 24/5 for any SAP Concur issue.

Tailored to your business's specific requirements.

Save time and effort while receiving reliable and consistent support!

The KPS experts have a proven understanding of processes and in-depth business knowledge, including the different requirements of individual countries. As a result, we brilliantly manage the implementation and support of SAP Concur in collaboration with KPS. We now have an innovative and user-friendly solution, the benefits of which we can continue to use worldwide in the long term thanks to KPS’ professional business management services.

Claus Leth Christensen, IT Director at Grundfos

Our clients that benefit from SAP Concur solutions

Struers

SAP Concur Expense & Invoice support services

Struers recognized the need to standardize its company’s global expense and invoice management processes. After successfully implementing SAP Concur in parts of Struers, Struers engaged with KPS for SAP Concur Expense & Invoice support services. The services included the expansion of SAP Concur Expense & Invoice to the rest of Struers’ entities.

Nilfisk implements SAP Concur on a global scale

Nilfisk implements SAP Concur on a global scale to realign their spend management processes. With the implementation of SAP Concur’s automated solutions, Nilfisk achieves total visibility into spending and improves process efficiency across the organization in APAC and EMEA.

Grundfos successfully automates expense management to save time and increase user satisfaction

Grundfos needed a robust integrated solution offering multiple savings and optimisation options. After a thorough selection process, Grundfos chose to implement SAP Concur. KPS supported the implementation with comprehensive consulting expertise. As a result, Grundfos benefits from a comprehensive package of project management, configuration, integration and accompanying post-implementation support services.

FAQ about KPS Post Implementation Services

What are the KPS Post Implementation Services for SAP Concur?

The KPS Post Implementation Services are several selected services developed together with KPS clients during the last eight years. The dedicated and experienced KPS SAP Concur team helps with any technical issues or questions around SAP Concur Travel, Expense or Invoice. The goal is to maximise your benefits from your SAP Concur solution. Here are examples of the service catalogue:

Operational Application Management

  • KPS Service Desk
  • Response time – Same Business Day
  • Monthly Release Note Review & Recommendation
  • Documentation
  • Expense Rate updates
  • Travel Updates
  • Integration

Tactical Business Management

  • Business & Solution Expertise
  • KPS Learning Centre
  • Reporting
  • SAP Concur Resource Backup

What is the typical KPS SAP Concur Post Implementation package to start with?

Our clients typically begin with the following services as part of their KPS SAP Concur Post Implementation package:

  • Release Notes
  • ServiceDesk Access
  • Focal Point allocated to you
  • KPS Best Practice Reporting Deck

For more information about the different service options and what best fits your business needs, please contact Andreas Pagh Andersen.

What are the benefits of KPS Post Implementation Services for my company?

  • You will have direct access to one of Europe’s most experienced and largest SAP Concur teams.
  • Support Service available 24/5 for any SAP Concur issue.
  • The services are tailored to your business’s specific requirements.
  • You will save time and effort while receiving reliable and consistent SAP Concur Support!

How quickly can KPS start supporting us?

The typical time from the first meeting to gaining access to SAP Concur and formalising a support contract, including onboarding, is about six weeks.

We would be happy to tell you more about how to get the full benefits out of your SAP Concur solutions! Write us a message or contact us over LinkedIn.

Questions? Feel free to contact us!

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Andreas Pagh Andersen

Senior SAP Concur Project & Service Delivery Manager