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    Active Filter: Omnichannel
    Payment goes "omnichannel"
    Checkout area a game changer for retailers
    Retail checkout counters have to rise to the challenge of ever-increasing customer needs and expectations: The checkout as a one-way street, where customers simply pay for their items and physically take them home, is no longer a viable business model.
    By Michael Mirz on Mar 24, 2020 - estimated 3 min.
    WCM - what it will become
    CMS with hybrid architecture
    At the end of 2019, Gartner surprised us with the news that, in 2020, there will be no new Magic Quadrant (MQ) for Web Content Management (WCM). According to Gartner, this does not however signal the end of the product category WCM. Today, users expect many other digital channels to be offered alongside a website. All these channels need content and a separate content studio for each channel – will this work?
    By Bernd Burkert on Feb 12, 2020 - estimated 2 min.