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Blog

 

 

    Active Filter: Returns Management
    A new way of thinking about returns
    Customer Satisfaction from A to Z
    Retailers must simplify returns to ensure customer satisfaction. By doing so, they can leverage this unpopular process to promote customer loyalty. Amazon is showing the way here, and retailers must follow its lead with ideas of their own.
    By Christine Huschenbeth on Nov 5, 2019 - estimated 2 min.