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StrategieTage CRM & CallCenter

20.11-21.11.2018, Bergisch Gladbach


2 days. 14 presentations. 18 workshops. Innumerable meetings on optimally managing the customer experience in an increasingly digitized world. Personally invited CEOs, board members, directors, and heads of cross-industry corporations and high-end medium-sized enterprises are coming together to share knowledge on customer excellence, customer centricity, and the customer journey.

You will also have the opportunity to speak face to face with CRM experts about experience and solutions in the fields of AI, analytical CRM, and employee enablement to optimize customer service and retention. Take the opportunity to speak to our KPS experts, within the wonderful setting of Schloss Bensberg, about the right CRM strategy for your company.

We look forward to seeing you!