Finance

Discover untapped potential: KPS Health Check for SAP Concur

25. May 2023

8 Minutes

Is your SAP Concur really delivering all the value you paid for?

Implementing SAP® Concur® is a success decisive digitization step for your company. This makes the tailored integration and optimal use of the Travel & Expense solution even more important. The KPS Health Check examines the fitness of the business processes in which SAP Concur is involved. The detailed inspection reveals possible application problems and hidden optimization potential. In doing so, the diagnostics capture the organism of your company as a whole and consider not only technical but also strategic and organizational aspects.

The key points of the blog

The KPS Health Check for SAP Concur provides a comprehensive diagnostic. Configuration and integration of the overall system are evaluated in a review based on best practices and long-term experience. The findings allow for the tailored optimization of your SAP Concur solution.

Why health-checking your SAP Concur is crucial

Imagine the KPS Health Check like a routine medical examination for your SAP Concur. Even if there are no obvious complaints now, a closer look at the status can reveal serious signs of impending efficiency losses and cost risks. That’s why it’s even more important to have a thorough inspection preventively ensuring that necessary SAP Concur optimizations are carried out in time before consequential damage becomes obvious. When checking the health of SAP Concur, we perform a targeted review of how your organization is using the Travel & Expense solution and how it could make even better use of it in terms of proven best practices.

How does the Diagnostics Work?

For a complete picture of your SAP Concur status, our analysis looks at the situation from two different perspectives. We

examine the processes and configuration setup and
review the end user usage via the SAP Concur Reporting Tool

This dual analysis structure is based on our specially designed reports which we are running in the SAP Concur Reporting Tool. Through this approach, we ensure that we precisely measure process efficiency and understand exactly where to improve it. Working with our reports is a powerful way to verify the process behavior after having implemented the necessary improvements.

What makes reports designed by KPS so special?

SAP Concur comes with a large number of pre-built reports out of the box. Every user has them. Very few of them use them.

Because standard reports provided by the SAP Concur Reporting Tool offer little detailed focus on specific industries, markets, countries, and company types. KPS, on the other hand, draws on its own field-tested industry experience and therefore achieves a meaningful and realistic representation of your SAP Concur status with its reports. By building on our deep international experience, we defined the 20 most relevant reports and include them in our health check toolbox. These 20 provide comprehensive results that serve as a reliable basis for your decisions.

What happen when companies skip health checks?

Our experience shows that many SAP Concur solutions have been implemented with a strong technical focus. Although this focus seems to be obvious at first glance, we still saw clear benefits from including a more business-related and strategic approach.

By auditing their SAP Concur landscape our clients successfully managed to secure these benefits and avoid the risk of inefficiencies in different areas of the business. On the other hand, companies that omit the health check may have to struggle with business threatening disadvantages sooner or later:

Costs may be inefficiently managed and not adequately audited.
End users might wait too long to get reimbursed.
Precious time may be wasted for back-office employees sending expense reports back to end users.
Compliance issues and lack of acceptance can prevent the system from being used profitably.

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What makes KPS Health Check so valuable?

KPS incorporates experience from more than 30 major international SAP Concur projects into its Health Check. We provide plenty of know-how and offer a strategic perspective, that standard checks with a predominantly technical focus lack. We attach great importance to the context of the client considering the market, the industry, and the type of company. The level of expertise from other clients helps us give the proper recommendations. By accumulating the relevant knowledge, we contribute to users helping each other.

How are health check results documented?

The KPS Health Check for SAP Concur on the one hand results in an abstract of the findings which we present as a screenshot. On the other hand, we provide a long list of findings which we are taking the client through. It illustrates in detail the areas of investigation, recommendations, and comments.

There is much to learn from the KPS Health Checks.

SAP Concur offers a lot of possibilities to manage your travel expenses efficiently, cost-saving and process optimized. Use this potential to 100%! Health Check from KPS shows you specifically where you are already using SAP Concur optimally and where there is yet untapped potential. Given the software configuration is perfectly tailored to your industry and market, SAP Concur can be a valuable tool to improve business agility and performance.

Get in touch and find out how we can support your business:

Questions?

Feel free to contact us!

E-Mail: [email protected]

Andreas Pagh Andersen

Associate Partner / Head of SAP Concur