From merchandise management to customer management focus
Very few consulting companies cover the entire spectrum along the value chain. In the past, the focus was on a well-integrated, functioning merchandise management system. Today, this is the prerequisite for the new focal point: a well-integrated and focused customer management system. It is vital that companies swiftly, and systematically, orient their business model toward their customers. This calls for the right strategy, innovative processes, as well as appropriate, proven, new technologies.
We believe that you can achieve your goals even faster and smarter with one consulting partner, rather than with several different ones. Industry-specific process chains are not limited to only one business unit, they cover all of your company’s corporate divisions: integrating end-to-end e-commerce, marketing, sales, service, finance, procurement, sourcing, store and merchandise management, and logistics.