CX Business Development Manager

CX Business Development Manager

The CX Business Development Manager is responsible for the growth of CX in the UK.

Their job is to create leads, develop them into a pipeline of opportunities, and manage them through initiation, development and successful closure to create large-scale CX projects for implementation. This person will facilitate and shape business requirements, highlighting opportunities and solutions and work closely with the consultancy team to help develop sales pitches. The CX Business Development Manager will develop trusted and long-lasting relationships with different prospect stakeholders and provide high-level solutions and estimations for business needs based on accumulated business knowledge. They will be able to leverage their network to win new business and actively engage potential customers and sell complex project-led initiatives. This is a real opportunity to create the market from the ground up and build what KPS will become.

  • Winning 2 / 3 large-scale implementation projects with new B2C or B2B clients
  • Developing brand awareness of KPS within companies that don’t have SAP platforms
  • Generating leads through a variety of sources and nurturing them until an opportunity presents itself to take it to the pre-sales stage
  • Working with the marketing team to create successful and relevant campaigns based on market and prospect knowledge

Qualification, Skills & Experience

  • Sales background in complex projects sales
  • Experience in selling client-focused solutions based on end-customer needs
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of an organisation, including executive and C-level
  • Experience with IT-management /IT-sales
  • The hunger and energy to secure new work, recognition that even small opportunities in the right conditions can lead to much larger ones
  • Instinctive networking skill – strong senior relationship making skills, to establish yourself within clients and identify new leads
  • Driven by the thrill of detecting, maturing and acquiring new opportunities at large/mid-size companies
  • Strong commercial and business acumen and know when specialist help might be needed from the KPS consultancy team
  • 10+ years of sales consulting experience
  • Deep digital understanding, ideally including SAP products
  • Bachelor's Degree in an appropriate field of study or equivalent work experience 

Non-technical competencies

  • Natural relationship builder with integrity, reliability and maturity
  • Organised and able to prioritise own workload to ensure deadlines are met
  • Autonomous, self-motivated and able to thrive in a results-driven environment
  • Highly personable and collaborative – a true team player
  • Excellent listening, negotiation and presentation skills
  • Excellent verbal and written communications skills
  • Critical thinking and problem-solving skills
  • Excellent time and project management skills
  • Able to commute to London and SE of England easily and willing to travel up to 4 days a week

Apply now!

Please send an email with your CV, covering letter and salary expectations

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