Senior Digital Project Manager SAP eCommerce Agency

Senior Digital Project Manager

Current Vacancies

Key responsibilities & duties

  • Coordinate internal resources and third parties/vendors for the smooth execution of projects
  • Ensure that all projects are delivered on-time, within the scope and within budget
  • Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility and coordinate budget estimates
  • Develop a detailed project plan and project documentation to monitor and track progress and manage changes to scope, schedule and cost
  • Manages and delivers across the whole projects’ digital lifecycle within quality, time and budget requirements, including post implementation reviews and continuous improvements.
  • Support the Product Owner in managing customer expectations for project deliverables
  • Report and escalate to management as needed
  • Manage the relationship with the client and all stakeholders
  • Perform risk management to minimize project risks
  • Ensure project-related and personal admin is completed on time and accurately e.g. timesheets, sign-off, resource planning/booking, expense submissions/approvals, project reports, compliance documents and training
  • Use and continually develop leadership skills
  • Proactively seek opportunities for client account growth to achieve sales and profit targets.
  • Support the Senior Leadership in the design and implementation of the KPS project Management Framework and best practice processes for the entire Delivery Practice
  • Organise, coordinate and mentor Junior Project Managers joining the Delivery Practice
  • Work closely with all functional teams to build strong internal relationships
  • Support the Senior Leadership with the management of Project Managers across different clients, projects, and work packages

Qualification, Skills & Experience

  • Proven working experience in project management ideally in an agency environment with E-commerce projects from inception to launch
  • Excellent client-facing and internal communication skills
  • Excellent written and verbal communication skills
  • Good organizational skills including attention to detail and multitasking skills
  • Excellent line management, matrix management and mentoring skills
  • Experience using Jira and Confluence
  • Good working knowledge of Microsoft Office and/or G Suite
  • A recognised project management certification such as Certified Scrum Professional, Agile PM, Project Management Professional (PMP) / PRINCE II certification is a plus
  • Bachelor's Degree in an appropriate field of study or equivalent work experience

Non-technical competencies

  • Passionate about enabling successful digital outcomes and commercial benefits for clients
  • A strong leader of people, who leads by example
  • A self-starter who is able to motivate others
  • Highly personable and collaborative – a true team player
  • Excellent stakeholder manager with strong interpersonal skills
  • Builds and establishes credibility and trust; adds value and influences, combined with the ability to demonstrate passion to drive progress
  • Excellent communicator (verbal & written) and listener
  • Conscientious and thorough, with good attention to detail
  • Organised and able to prioritise own workload to ensure deadlines are met
  • Ability to successfully function in a fast-paced, deadline-driven environment
  • Driven by tangible results and outcomes
  • Natural ability for analytical thinking and problem solving
  • Strong commercial awareness, able to challenge a business case & ROI

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