Another Trophy for Arsenal Football Club
Case Study
We’re thrilled to announce that KPS and Arsenal Direct, the official online store for Arsenal Football Club, won best ecommerce site at the UK Ecommerce Awards (Sep 16th 2020) in the Sports, Leisure Toys category.
We’ve been working with Arsenal for the last 3 years, and have transformed the site (and resulting KPIs), redesigning the user experience and allowing the business to scale up fast, with a new platform, increased product lines, and features such as tools for customizing football kits and fan-favourite memorabilia.
Improvements have been seen across the board - for instance, significant improvements in page load speed, conversion rate improvements over 20%, to name but a few.
This is such fantastic news for everyone. The teams have worked so hard behind the scenes to bring our fans the best online experience we can.
We’re thrilled to see Arsenal and KPS’s hard work to revolutionise the site – and business – performance – has been recognised at these prestigious awards. We’ve been working together for over 3 years, launching the new site in 2017. The end result is a great experience for the site visitor, and a boost to the Arsenal Team’s KPIs.
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Our Work
Our mission is to help you realise the full capabilities of an omnichannel SAP CX suite. With our industry-leading know-how and passion for successful transformations, we develop e-commerce solutions that increase sales, boost conversion rates and deliver excellent customer experiences.
Our work has not only delivered successful customer case studies - it also wins us international awards. Take a look for yourself!
