How to target a post pandemic customer base

How can physical retailers target a post-pandemic customer base?

Customer Experience

For almost a year, the home had to serve in almost every possible way for both work and leisure

And this, of course, has led to some significant changes in shopping habits. People are not just shopping online because they can’t leave the house – shopping for things and among brands they may have never used before – but also for items that help them increase their standard of living at home. 

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