KPS and Lobyco enter Partnership

Loyalty for the Retail

KPS and Lobyco enter Partnership

News

Customer loyalty with exciting features including gamification and self-checkout

Munich, 24 November 2022. Through a partnership with Lobyco, KPS gains an experienced partner for loyalty solutions in the FMCG sector that offers exciting features such as gamification, self-checkout and much more in addition to classic customer loyalty solutions. 

Well-founded know-how for loyalty solutions in FMCG sector

Through years of experience and cooperation with the Danish grocery retailer Coop and through cooperation with retailers in six other countries, Lobyco offers proven solutions and in-depth know-how in the retail industry and a loyalty solution that is precisely tailored to the grocery retail sector. With the powerful yet easy-to-use white label solution, retailers are able to attract customers to their stores, build loyalty to their brand and increase its value. 

With Lobyco, KPS extends its loyalty portfolio. Lobyco offers many use cases out-of-the-box with which retailers can create an enormously versatile customer loyalty program. The app provides significant added value from the customer's point of view and connects the digital with the offline world.
Julian Drees Head of Loyalty KPS

More sustainability for customers and companies through additional functionalities

Today, if a company wants to keep customers loyal to its brand in the long term, it often has to come up with more than a simple points system. Through Gamifaction, Lobyco gives customers incentives to interact with a company. Self-checkout and additional functionalities such as CO2 Calculator or Subscription Model complete the customer experience and create a seamless shopping experience between POS and digital channels. This can increase traffic, NPS and active users. 

Companies adapt loyalty strategy to customer behaviour

Through individual targeting and personalised loyalty programmes, companies can create real incentives and target customers more effectively. Offers tailored to purchase behaviour and the individual use of incentives show the customer appreciation. The loyalty experts at KPS support companies in developing or revising their loyalty strategy right through to implementation. Through the partnership with Lobyco, the variety of classic customer loyalty solutions grows and is enriched by additional features such as gamification and self-checkout.

“As one of the leading consulting companies for digital transformation, KPS is a fantastic partner for Lobyco. Our shared deep knowledge in retail, and the commitment to create value for our customers though digital change will make the partnership a great solution for many companies", confirms Jan Madsen, CEO at Lobyco.

Would you like to learn more about the partnership between KPS & Lobyco? Feel free to contact us!

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