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Instant Transformation Blog

Experts share their insights

Instant Insights

Covering all aspects of Digital Transformation

In the KPS blog, experts write about the Digital Transformation - here, background knowledge and facts are conveyed and, above all, you find inspiration for your own entrepreneurial transformation. Each article shows a new perspective - the blog series deal with the new big topics of the future.


The authors of the Instant Insights in the KPS blog are experts on their topic and are happy to answer any questions you as a reader may have! Feel free to get in touch.

Loyalty & customer data - a chicken-and-egg problem
By Julian Drees on May 31, 2024 / Reading time: 5 min.
Loyalty is an important factor in gaining loyal customers. How can companies get the customer data needed for a good loyalty programme? Read more in the blog.
Customer Service and Contact Centre Trends
By Anna Augsburger on May 2, 2024 / Reading time: 7 Min.
Explore top customer service & contact centre trends for businesses to meet evolving consumer expectations.
How to improve mobile warehouse operations with the use of SAP Screen Personas
By KPS on Dec 21, 2023 / Reading time: 7 Min.
The SAP Screen Personas tool enhances mobile warehouse processes. Learn more about benefits and applications in the KPS Blog.
Order Management with SAP – A Short Guide to SAP OMF
By Josef Nelis on Dec 19, 2023 / Reading time: 5 Min.
How can you improve your order management processes and the customer experience with SAP Order Management Foundation? Read our blog for practical insights.
Sustainable business travel with SAP Concur
By KPS on Dec 4, 2023 / Reading time: 7 Min.
Business travel and CO2 reduction needn’t to be mutually exclusive: How to reduce CO2 and cut costs through integrated tools & apps
How to Future-proof Your E-Commerce Tech Stack
By Tim Hillmann on Aug 29, 2023 / Reading time: 5 min.
KPS’s CTO, Tim Hillman, discusses how retailers can adopt a more composable approach to their tech stack to meet customer expectations, beat the competition and enjoy compounding returns over time.
How companies benefit from innovative approaches
By KPS on Aug 29, 2023 / Reading time: 8 Min.
One of the most exciting developments is the concept of Composable Customer Experience. This approach allows companies to flexibly and individually design their business model and IT landscapes with a holistic view of customer interaction.
Discover the top 10 tips to achieve a smooth user experience on marketplaces
By Hamid Gazestani on Aug 10, 2023 / Reading time: 5 Min.
Marketplaces require a consistent user experience to accommodate the increased complexity caused by having multiple sellers.
Google Marketing Datawarehouse: Power through BigQuery
By Paul Anderie on Jul 14, 2023 / Reading time: 5 Min.
Google Marketing meets BigQuery: The ultimate combination for effective data analysis and successful campaigns.
Brownfield, Greenfield, Colorfield: The Road to S/4HANA | Blog
By Katrin Wischhusen on Jun 26, 2023 / Reading time: 8 Min.
Which path to SAP S/4HANA is best for retailers, Brownfield, Greenfield or Colorfield? Read more about the advantages and disadvantages in our blog.

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