SAP CX AI Toolkit: Optimising Customer Experience with AI - powered by KPS

SAP CX AI Toolkit

Optimising Customer Experience with AI

Objective

Using AI to boost efficiency and customer proximity

Unlock the full potential of your SAP Customer Experience platform with the SAP CX AI Toolkit.

 

KPS helps you integrate powerful AI features across Commerce, Marketing, Sales and Service. Automate processes, enhance your customer experience, and improve efficiency – in a compliant, integrated and SAP-aligned way.

Challenge

Plenty of data, little impact equals untapped potential

We help you master the challenge!

Solution

The answer: SAP CX AI Toolkit – intelligent, secure, integrated

The SAP CX AI Toolkit empowers your business to meet these challenges and expand your existing SAP CX suite with modern AI capabilities:

Use Cases

Where AI delivers real value in daily CX operations

The SAP CX AI Toolkit brings AI directly into the day-to-day processes of your Commerce, Marketing, Sales, and Service teams. The most important application areas at a glance:

Erfolgsfaktoren

Eine integrierte Plattform: Alle Erfolgsfaktoren auf einen Blick

Module & Partner

Modulare Infrastruktur als Erfolgsprinzip für Ihre technologische Transformation

Ausgehend vom Prinzip der Modularität gestalten KPS-Marketingexperten automatisierte Marketing-Systeme mit maßgeschneidertem Aufbau. Durch die Integration interoperabler Funktionsbausteine auf einer modularen Plattform sind reibungslose Prozessabläufe sichergestellt und das symptomatische Herumdoktern an mangelhaften Features erübrigt sich. 

Das Team

Sichern Sie sich die Unterstützung von CX-Spezialisten

Stefan Borchert

Stefan Borchert, Principal

Experte für Marketing Automation
Dr. Lucas Calmbach

Dr. Lucas Calmbach, Partner & Head of Customer Engagement Solutions

Experte für CX

FAQs

AI-based optimisation of the customer experience with the SAP CX AI Toolkit

More insights

Would you like to know more? Here you will find further relevant content.

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