360° radical customer centricity

360° radical customer centricity

Demo: Haley's CX Journey

Haley's Journey

Pure Omnichannel - pure Success!

Radical customer centricity the KPI booster for retailers. Experience the successful transformation from contact to loyal customer with Haley's CX Journey.

Haley's Customer Journey

Book a demo

Book your personal Haley's Experience Demo here now!

 

 

Take Aways

What to expect in "Haley's CX Journey" demo

How exactly does a seamless customer journey look like? What is "state of the art"? Seamless shopping experiences for your customers and a KPI booster for your brand! With Haley's CX Journey, you get a clear target picture of the ideal customer journey.

 

Book Haley's Experience Demo now! We'll show you how customer-centric business models drive loyal customers, and help you harmonise your data and make it accessible to your business. Across all touchpoints and interactions.

Social Commerce - Use the potential that social media offers for your business.

CDP / CDC - Transform your customer data management.

Personalisation - Learn how personalisation leads to business success through connected thinking and let KPS quickly bring your customer experience to a market-leading level.

Service / Support - Take your customer service into a new age and offer your customers first-class service and support.

CX Success - We show you how you can use successful customer data management, including sales and service, for your customer experience. 

Loyalty - One platform for all generations: This is what the loyalty programmes of the future will look like.

Marketing Automation - We guide you through a marketing system that leads your customers through the customer journey.

Success stories

Our customers' success speaks for itself

Elkjøp
zur Rose
The Body Shop
We are a proud partner of KPS and working closely on the next generation retail project.
Julia Paulsen - Director Of Ecommerce Nordics - Elkjøp
KPS allied with Commercetools and was appointed Premier Partner

Partner

A perfect match: KPS and commercetools

As leading provider of composable software and founding partner of MACH® Alliance, commercetools is our partner of choice to innovate and scale your digital business. Integrate all your touchpoints with a unique user experience.

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Omnichannel vs Multichannel: What’s the difference?

Cast a wide net, offer a tailor-made experience. Omni-channel and multi-channel are very similar-looking terms that describe subtlety different approaches to the way brands communicate with their customers.
UX is part of UI is part of CX

Customer Experience

Create customer experiences that deliver brand loyalty

At KPS, we are on a mission to simplify the buying journey and make your customers' experience more enjoyable. Our unified commerce approach delivers a consistent customer experience across all touchpoints, providing you with an intelligent, integrated and scalable platform for managing all customer interactions. 
Dreams webshop on mobile

Case Study

Dreams: A future proof foundation for growth

Our relationship with Dreams began with the need for an omni-channel solution that would break down the sales-channel silos and give Dreams a unified view of the customer.

Being more than just a simple redesign, our consultants took Dreams through our Digital Acceleration Programme before we could begin advising them on content and functionality that would get them standing out from competitors.

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