Implementation failures

SAP Concur Solutions

How to successfully elevate SAP Concur into your organisation and get the most out of it

Digital transformation is ... keep going until you hit hard rock, then rush to install software that fixes all your problems overnight. Unfortunately, many companies still take this rocky road. But there are much more uncomplicated, efficient, and intelligent ways to achieve success. That's what we're going to show you in three blog articles. Learn how forward-thinking digitisation works and how to smoothly elevate SAP Concur travel and expense management software into your company's ecosystem.

It's high time for digitisation. For good reason.

In the year three after the start of the Corona pandemic, companies don't need to look far for reasons to digitise at a brisk pace.

Volatile global competition, the digital reality of life for the upcoming generations Y and Z and unexpected global events such as the pandemic crisis, which pose new challenges, are convincing arguments for stepping up the pace and resolutely tackling transformation processes.

Holistic solution

Digital transformation only works in an integrative way

How well digital transformation succeeds depends on how deeply it works. Isolated software systems, introduced in isolation where there is the greatest need, cannot reliably compensate for technological deficits – no matter how powerful they are. What is needed are holistic solutions that integrate strategies, processes and technologies and adapt them to individual requirements. This also applies without reservation to the use of SAP Concur travel and expense management software. It only plays to its full strengths where it is firmly anchored in the company's infrastructure.

Experienced transformation enablers are critical to successful digitisation

To play to their full strengths, highly flexible and powerful solutions like SAP Concur must integrate optimally into the individual deployment environment. How well the integration succeeds depends on the strategic and technological expertise that guides the implementation. The lower the level of expertise, the higher the risk of error and failure to meet hoped-for performance goals, despite outstanding technical capabilities. To avoid stumbling blocks and successfully implement their digitisation plans, companies should therefore secure the knowledge of experienced integration partners in good time.

Instant Guide

Common sources of errors and how to avoid them

Regardless of industry and size, the sources of errors that hinder companies on their transformation journey are the same.

If you just upgrade your CME system but keep the old processes, you'll never leverage the strengths of SAP Concur. But if implemented correctly, the software can bring comprehensive change and outstanding efficiency gains to your business.
Martin August Pedersen Head of SAP Concur Sales & Business Development KPS

Outsmart the gridlock: Think holistically from the start

When a digitisation project produces only disappointing results, in many cases it's due to half-hearted implementation and poor integration. The realisation that a system like SAP Concur can only work optimally as part of a holistic transformation matures based on knowledge and experience – important resources that are often not (yet) available in the project planning and implementation phase, but which determine the project outcome from the very beginning.

KPS is a strong integration partner that competently accompanies companies in all phases of digitisation, efficiently transfers know-how and averts problems caused by knowledge gaps in good time. This involves productive sensitisation that enables companies to optimally map out the transformation context so that strategies, processes, action patterns and technologies mesh smoothly.

SAP Concur solutions | KPS certified implementation partner | Processes Travel Management

Don’t just spend money. Invest it

Companies often shy away from taking the big leap in digitization projects because they fear the time and money involved. Yet it is precisely the supposedly economical minimal solutions that demand a learning curve when they are no longer up to the task sooner rather than later. Necessary expansions, conversions and restructuring then increase efforts and costs even more.

The digitisation experts from KPS are not afraid to confront clients with the unvarnished truth. After all, it's not about scoring sympathy points. Rather, the goal of those responsible at KPS is to achieve the best possible progress for the client's company. And this can only succeed if a realistic starting point is found. It makes it possible to invest in line with requirements in a future-proof infrastructure that precisely meets specific requirements and provides a reliable basis for flexible growth. This applies even more to internationally active companies with a heterogeneous environment that includes a large number of employees and must comply with different legal requirements.

SAP Concur solutions | KPS certified implementation partner

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Whitepaper: SAP Concur benefits People and processes

In this whitepaper you will learn about the benefits of SAP Concur and mistakes you should avoid. It includes information about the most important functional and customisable components and how your company can benefit from it.

SAP Concur benefits people and processes

Specific requirements of different countries are known

KPS Initial Release

Don't lose too much time.

Nevertheless, this comprehensive process takes little time because KPS has a great deal of experience thanks to many international projects. The many specific requirements of different countries are known, documented and immediately accessible. This enables KPS to pursue its initial release strategy, which means that the SAP Concur platform can be delivered 95% pre-configured to suit the company. Because the technical configuration of the system does not consume a lot of time, all the more time is left to train the use of the system on the company side and to carry out all integrative measures. Thanks to Initial Release from KPS, even an internationally active company can roll out SAP Concur worldwide within a short time frame.

Not challenging but encouraging employees.

Doubts about employee acceptance and reservations about supposedly lengthy training measures are also among the reasons that keep companies from taking thoroughgoing digitization measures. As with all aspects of digitization, however, the same applies here: It all depends on how it is implemented. The motivation and willingness to learn of employees is determined by the skills of those responsible for the project and their ability to bring everyone along with them on the path of transformation.

With extensive skills and in-depth experience, integration experts from KPS design straightforward transformation paths that are viable for all employees. Intensive but manageable workshops have a motivating effect rather than an exhaustive one and prepare everyone involved for the changes to come in advance of implementation. The learning challenge is combined with the insight into the positive effect, so that an open-minded attitude toward the new can develop.

4 Premises for success

What to consider before digitisation?

If you are planning a digitisation project with SAP Concur in your company, these premises will help you embark on a successful transformation path.

Before implementing SAP Concur, question your company's procedures and processes, as well as the way it communicates and collaborates. Identify the weak points in your daily routines and check the future viability of the processes, especially regarding changing country and/or tax requirements.
Realise that sustainable digitisation projects require more than the simple installation of software. Rather, align your plans and expectations from the outset to include process optimisation and strategic adjustments in the transformation. This is the only way you can really realise the efficiency gains you are aiming for.
Secure the support of an experienced integration partner who has outstanding process expertise and can reliably accompany you through all phases of the digitisation project.
Get a comprehensive insight into the processes of the implementation phase in advance. And let us show you the benefits of integrating SAP Concur.

And finally: Put KPS to the test as an enabling partner and let our competent and experienced experts guide you on the right transformation path.

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