Team holds Pinnacle Award up high together

KPS receives 2021 SAP® Pinnacle Award in the Customer Experience Midmarket

News

Dedication to teamwork, exceptional innovation and capacity to help customers achieve their goals

Munich/London, May 10, 2021. KPS, an industry-leading SAP partner for e-commerce transformation, digital growth and customer experience (CX), is delighted to announce that it has been awarded a highly prestigious and globally-recognised SAP® Pinnacle Award in the Customer Experience Midmarket category.

The SAP Pinnacle Awards are a high honour, and they shine a spotlight on distinguished partners to acknowledge their dedication to teamwork, exceptional innovation and capacity to help customers achieve their goals and become best-run businesses.

As a leading SAP partner for customer experience (CX), KPS has a deep understanding of how the market evolves in line with customer demand and consistently raises the bar when helping brands digitally transform their e-commerce offerings.

This prominent award was determined on the basis of technological innovation, market effect and demonstrable customer impact, and recognizes KPS for its impact on the success of midmarket companies using SAP Customer Experience solutions.

“Our partners are key to turning the Intelligent Enterprise into reality,” said Christian Klein, CEO of SAP SE. “Despite challenging times, our ecosystem has once again demonstrated its innovation power, dedication and excellence in helping our customers unlock new ways of running their business. Together, we continue to deliver quality solutions, services and experiences, allowing our customers to thrive and succeed with SAP solutions.”

From over 20,000 SAP partners worldwide, only 21 partners in 2021 were chosen to receive an SAP Pinnacle Award.

KPS was selected as the winner of the Customer Experience Midmarket category after an incredible twelve months that has seen the company launch multiple successful SAP Commerce Cloud migrations, vast international global roll-outs, new client projects, and the implementations of new innovations.

Barnaby Moffat, Commercial Director, KPS UK, congratulates the whole team for the award:

“This award is acknowledgement for the huge amount of hard work and talent from the entire KPS team, and their dedication to getting the best CX outcomes for our customers. From the multiple successful SAP Commerce Cloud migrations, to huge international roll-outs and go-lives, to the continuous improvement work and customer support and all the specialist and operational roles that make it happen, it’s all made possible by our fantastic people. Congrats team!
Over the last few years, KPS has won quite a few awards but, for me, this is the biggest so far. It is testament to the strength of our partnership with SAP and the amazing work the entire KPS team has consistently carried out in the CX space.”

More Insights

You may also be interested in...

KPS joins the Mach Alliance

Read more

KPS joins the global MACH Alliance

KPS announced its partnership with the fast-growing MACH Alliance to promote flexible, cloud-based IT architectures. With its membership, KPS is underlining its position as a provider of future-proof platforms for digital customer interaction that enable enterprises to precisely align their business to the customer in the shortest possible time.
UX is part of UI is part of CX

Customer Experience

Create customer experiences that deliver brand loyalty

At KPS, we are on a mission to simplify the buying journey and make your customers' experience more enjoyable. Our unified commerce approach delivers a consistent customer experience across all touchpoints, providing you with an intelligent, integrated and scalable platform for managing all customer interactions. 
Dreams webshop on mobile

Case Study

Dreams: A future proof foundation for growth

Our relationship with Dreams began with the need for an omni-channel solution that would break down the sales-channel silos and give Dreams a unified view of the customer.

Being more than just a simple redesign, our consultants took Dreams through our Digital Acceleration Programme before we could begin advising them on content and functionality that would get them standing out from competitors.

Privacy settings

We use cookies on our website. Some of them are essential, while others help us to improve this website and your experience. With your consent, we use cookies to analyse the usage of our website. We also use cookies for marketing to help us measure the success of our marketing efforts. In the settings you will find detailed information about the individual cookies, and you can refuse the use of cookies. You can change or revoke your selection at any time on any KPS.com page in the footer under Privacy Settings.

Essential Cookies

Essential cookies enable basic functions and are necessary for the proper functioning of the website.

  • Cookie Banner
    Cookie Name: kps-privacy-settings
    Value: PrivacyLevel_0#a
    Storage duration: 4 weeks
    Description: Cookie is required to save cookie settings. This is a purely technical cookie.
  • Qualtrics intercept:
    Cookie Name: QSI_SI_1Fb3MKgsothXM21_intercept
    Value: hash value of the session ID and query parameters assigned to this session ID
    Storage period: 1 week
    Description: Cookie is used to maintain a session or track survey sessions so that they are not repeated.
Functional cookies

Functional cookies are used by third parties or publishers to display personalised advertisements. They do this by tracking visitors across websites.

Google Analytics

Cookie Name: _ga
Storage duration: 2 years
Description: Used to differentiate between users.

Cookie Name: _gid
Storage duration: 24 hours
Description: Used to differentiate between users.

Cookie Name: _gat
Storage duration: 1 minute
Description: Used to throttle the demand rate. When Google Analytics is delivered via Google Tag Manager, this cookie is named _dc_gtm_ <Property ID>.

Cookie Name: hide-cookieinfo
Storage period: 30 days
Description: Cookie that is set to query the cookies.

External media

Content from video platforms and social media platforms is blocked by default. If cookies from external media are accepted, access to this content no longer requires manual consent.

LinkedIn Tag

Cookie Name: li_oatml
Storage duration: 30 days
Description: This cookie is used to identify LinkedIn members outside of LinkedIn for promotional and analytical purposes outside of the designated countries and, for a limited time, for promotional purposes in the designated countries.

Cookie Name: lidc
Storage duration: 24 hours
Description: This cookie optimises the selection of the data centre.

Cookie Name: lissc
Storage duration: 365 days
Description: This cookie ensures that all cookies in this browser use the same SameSite attribute.

Cookie Name: s_sq
Storage duration: Session
Description: Adobe Analytics uses this cookie to store information about the previous link that a user clicked on.

Cookie Name: AMCVS_14215E3D5995C57C0A495C55%40AdobeOrg    Storage duration: Session
Description: For the Adobe Experience Cloud, this cookie indicates when a session began.

Cookie Name: lang
Storage duration: Session
Description: This cookie remembers the language setting of a user.

Cookie Name: s_cc
Storage duration: Session
Description: This cookie is used by Adobe Analytics to determine whether cookies are enabled.

Cookie Name: UserMatchHistory
Storage duration: 30 days
Description: This cookie is used to synchronize the IDs of LinkedIn Ads.

Cookie Name:  AMCV_14215E3D5995C57C0A495C55%40AdobeOrg   
Storage duration: 180 days
Description: This is a unique identifier for the Adobe Experience Cloud.

Cookie Name: bcookie
Storage duration: 730 days
Description: This cookie is a browser identification. It is used to uniquely identify devices accessing LinkedIn in order to detect misuse of the platform.

Cookie Name: _ga
Storage duration: 730 days
Description: This is a cookie for Google Analytics.

Cookie Name: _gid
Storage duration: 24 hours
Description: This is a cookie for Google Analytics.

Lead Forensic

Cookie Name: __lfuuid
Storage duration: 10 years
Description: Allows a website to track visitor behavior on the sites.

HubSpot

Cookie Name: __hstc
Storage duration: 6 months
Description: It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).

Cookie Name: __hubspotutk
Storage duration: 6 months
Description: It contains an opaque GUID to represent the current visitor.

Cookie Name: __hssc
Storage duration: 30 minutes
Description: This is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp.

Cookie Name: __hssrc
Storage duration: expires at the end of the session
Description:Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser. If this cookie does not exist when HubSpot manages cookies, it is considered a new session.

Changing privacy settings

·

Imprint

·

Data protection statement