Synonymous with customer experience, Harrods has become a hallmark of luxury retail.
But Harrods is no ordinary retailer. Its flagship 93,000 square metre, seven-floor department store in London’s Knightsbridge, signature green bags, beautiful interiors and world-renowned food halls attracts a varied audience of shoppers, including high net worth customers, celebrities and visitors from all over the globe. In addition to the store, Harrods offers luxury fashion, accessories, food, homeware and gifts online.
With over 330 departments and dozens of concierge-style services, it serves a challenging demographic looking for everything from haircuts to handbags.