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Instant Transformation Blog

Experts share their insights

Customer Loyalty

Customer Loyalty

Do loyalty programmes really work?

Loyalty programs are so ubiquitous that it is reasonable to question whether they are really necessary or not. When every business has one - from luxurious hotel chains to the independent coffee shop down the road - the promise of a ‘VIP’ or ‘exclusive’ experience starts to sound a little hollow. And yet, if businesses don't throw their hat in the ring, are they missing out? 

Instant Insights

Covering all aspects of Digital Transformation

In the KPS blog, experts write about the Digital Transformation - here, background knowledge and facts are conveyed and, above all, you find inspiration for your own entrepreneurial transformation. Each article shows a new perspective - the blog series deal with the new big topics of the future.

 

The authors of the Instant Insights in the KPS blog are experts on their topic and are happy to answer any questions you as a reader may have! Feel free to get in touch.

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B2B Blog Business Strategy CFO Cloud Composable Customer Experience Cookieless World CRO CX Management Data, Analytics & AI Finance Loyalty Marketing Automation Marketplace Personalisation Process Optimisation S 4HANA SAP SAP Commerce Cloud SAP Fashion SAP S 4HANA Supply Chain Management Sustainability Transformation Management Transport & Logistics Travel & Expense Management
Customer Service and Contact Centre Trends
Customer Service and Contact Centre Trends
By Anna Augsburger on May 2, 2024 / Reading time: 7 Min.
Explore top customer service & contact centre trends for businesses to meet evolving consumer expectations.
CX Management Composable Customer Experience
How to improve mobile warehouse operations with the use of SAP Screen Personas
How to improve mobile warehouse operations with the use of SAP Screen Personas
By KPS on Dec 21, 2023 / Reading time: 7 Min.
The SAP Screen Personas tool enhances mobile warehouse processes. Learn more about benefits and applications in the KPS Blog.
SAP Supply Chain Management Transport & Logistics
Order Management with SAP – A Short Guide to SAP OMF
Order Management with SAP – A Short Guide to SAP OMF
By Josef Nelis on Dec 19, 2023 / Reading time: 5 Min.
How can you improve your order management processes and the customer experience with SAP Order Management Foundation? Read our blog for practical insights.
Process Optimisation SAP
Sustainable business travel with SAP Concur
Sustainable business travel with SAP Concur
By KPS on Dec 4, 2023 / Reading time: 7 Min.
Business travel and CO2 reduction needn’t to be mutually exclusive: How to reduce CO2 and cut costs through integrated tools & apps
SAP Sustainability Travel & Expense Management
How to Future-proof Your E-Commerce Tech Stack
How to Future-proof Your E-Commerce Tech Stack
By Tim Hillmann on Aug 29, 2023 / Reading time: 5 min.
KPS’s CTO, Tim Hillman, discusses how retailers can adopt a more composable approach to their tech stack to meet customer expectations, beat the competition and enjoy compounding returns over time.
CX Management Composable Customer Experience
How companies benefit from innovative approaches
How companies benefit from innovative approaches
By KPS on Aug 29, 2023 / Reading time: 8 Min.
One of the most exciting developments is the concept of Composable Customer Experience. This approach allows companies to flexibly and individually design their business model and IT landscapes with a holistic view of customer interaction.
Composable Customer Experience
Discover the top 10 tips to achieve a smooth user experience on marketplaces
Discover the top 10 tips to achieve a smooth user experience on marketplaces
By Hamid Gazestani on Aug 10, 2023 / Reading time: 5 Min.
Marketplaces require a consistent user experience to accommodate the increased complexity caused by having multiple sellers.
CX Management Marketplace
Google Marketing Datawarehouse: Power through BigQuery
Google Marketing Datawarehouse: Power through BigQuery
By Paul Anderie on Jul 14, 2023 / Reading time: 5 Min.
Google Marketing meets BigQuery: The ultimate combination for effective data analysis and successful campaigns.
Cloud Data, Analytics & AI

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