A digital display
A digital display

Market-driven transformation

Growing with the markets

The aim

Increase competitiveness in a targeted manner

Markets are constantly evolving. Be it through disruptive technologies and innovations, new services and products, trends and changing preferences, or through new competitors, changing framework conditions, regulations, sales crises, environmental influences and much more.

We believe that digitalisation must lead to a greatly accelerated evolution in the company - with the aim of intelligently using the existing values and creating new values by optimising, expanding or redesigning the business model.

KPS is the partner for all companies that not only want to defend their competitiveness in the midst of permanently volatile market situations, but increase it and efficiently transform their processes.

Frau und zwei Männer sitzen in der Hocke und schauen sich zusammen Entwürfe an

Instant Transformation

Effective market success with KPS

Identifying opportunities in changing markets,  choosing the right strategies and business models, holistically transforming and integrating processes and achieving true differentiation through targeted customisation - this is the holistic offering of KPS.

Frau mit Helm im Lager

Shaping digitalisation

Transformation Design Studio

Every company is different. That is why the paths of digital transformation must also be individually chosen and planned. With KPS, this is a tangible, structured and efficient process right from the start, which quickly leads to concrete strategies and results.

Effective throughout the company

Our programmes and platforms

A woman gestures in a meeting

Immediately ready for use, structured and end-to-end: Through a high degree of standardisation in technologies and processes and, at the same time, targeted individualisation options, our overarching, industry-specific transformation programmes and Instand Value platforms, in conjunction with the KPS iDEAL Alignment and Individualisation Packages, guarantee maximum security and valuable differentiation. From the direction of market-driven transformation, they encompass all of the company's customer interactions across all touchpoints and channels. In this way, they develop their customer-centric effect holistically.

Frau mit Helm im Lager

KPS/merchant

Omnichannel for retailers using a product approach and targeted individualisation.
Frau mit Helm im Lager

KPS/grocery

Noticeably more security through ready-to-use platforms and solutions for the food trade.
Foodservice

KPS/growth

Ready-to-use trading platform for the C&C, restaurant and hotel business.
Ein Mann im Hafen regelt die Logistik

KPS/style

Ready-to-use omnichannel platform with fully implemented use cases for fashion, luxury goods and lifestyle brands.
Eine Frau mit Augmented Reality Brille

KPS/growth

The perfect customer experience for every industry with the digital experience platform.
Frau mit Helm im Lager

KPS/merchant

Omnichannel for retailers using a product approach and targeted individualisation.
Frau mit Helm im Lager

KPS/grocery

Noticeably more security through ready-to-use platforms and solutions for the food trade.
Foodservice

KPS/growth

Ready-to-use trading platform for the C&C, restaurant and hotel business.
Ein Mann im Hafen regelt die Logistik

KPS/style

Ready-to-use omnichannel platform with fully implemented use cases for fashion, luxury goods and lifestyle brands.
Eine Frau mit Augmented Reality Brille

KPS/growth

The perfect customer experience for every industry with the digital experience platform.

Ready for action

Our market-driven solutions and services

Customers are becoming more and more demanding, business is getting faster and faster. We offer targeted solutions and services for innovative and efficient customer journeys and touchpoints. And for the underlying processes in marketing, sales, e-commerce, customer service and fulfilment. Our holistic expertise not only leads to quick successes that can be experienced right from the start, but also to seamless integration into the company's operational processes.

A woman at the whiteboard writes on Post-its

Decide competition

Business Innovation & Strategy

Using award-winning methods to quickly develop superior strategies and highly effective innovation programmes - to stay one step ahead of the competition.

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Inspire customers

Customer Experience & Marketing

Making customer journeys better and more economical with 360-degree customer insight and data-driven campaigns.

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Control channels

Unified Commerce & Services

Seamlessly connect all sales and service channels and flexibly exploit sales potential - with an overarching platform.

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Increase customer success measurably

Return on Customer Interaction (ROCI)

Allocate customer interaction budgets effectively across all channels and keep customer satisfaction, growth and resource utilisation in optimal balance.

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Establish continuity

Business & Application Management Services

After the project is before the optimisation. In addition to the smooth operation of the applications, the main focus is on the continuous optimisation of processes and interactions for all users - whether customers, employees or partners.

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KPS managed to implement a stable platform for the entire customer management in a very short time. Both the migration of customer data and the connection to existing systems went smoothly and to our complete satisfaction.
Bernd Grande Leiter IT Globus

Insights

Know more, act better

Eine Frau im Logistiklager

Insight

More dynamism for logistics

What German retailers must now address in delivery service and supply chain management.
Ein Mann im Lager kontrolliert Pakete am Fließband

Insight

Perfect processes as ordered

How process mining in fulfilment delivers fast and efficient results.
Ein Mann im Hafen regelt die Logistik

Insight

Lessons from the pandemic

How companies can better prepare their supply chain for future surprises.

Erfolgsgeschichten

So haben andere Unternehmen die digitale Transformation mit KPS marktseitig gestartet

Eine Frau im Logistiklager

Case Study

Heinemann

Ein Mann im Lager kontrolliert Pakete am Fließband

Case Study

Mirka

Ein Mann im Hafen regelt die Logistik

Case Study

The Body Shop

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