Projektmanagement Services with KPS

Project Management Services

Safely reach the finish line

The goal

Project management - but successful!

Around 70% of all IT projects deviate from the original plan, according to common experience. But how do you get projects across the finish line successfully?

KPS supports you with goal-orientated and sustainable project management services - from planning and setup to implementation and after go-live. Are there weaknesses in your existing projects? No problem! We will get your project back on track with fresh energy.

As a leading partner in the implementation of SAP projects in the retail environment, we rely on the SAP ACTIVATE method for project management. The roadmaps, checklists and best practices provided by SAP ensure particularly efficient project management and minimise risks right from the start.

We work with you to develop a project plan, take care of ongoing monitoring and adapt the method if necessary. We always keep an eye on these three key issues:

  • Budget: Is the current calculation correct and are sufficient resources available?
  • Time: Is the schedule realistic?
  • Quality: Is the project scope clearly defined and are the agreed quality criteria being adhered to?

The challenges

We should deal with big problems while they are still small!

Why do projects fail in the first place? There are often many activities to be completed by the project management team at the start of a project, which means that not all of these activities are carried out with the same prioritisation. This can lead to problems later on in the project. Escalations usually occur when budgets, schedules or quality criteria are not met. However, these problems are not always caused by incorrect assumptions during project planning, but also by operational issues that can be improved with additional measures during the project.

1. Communication

Communication, or rather the lack of communication and therefore different levels of knowledge within the project team, can lead to the project getting into difficulties in the long term.
Communication

1. Requirements management

Requirements management, related to requirements changes that arise during the project, if not sufficiently classified and managed, can result in neither budget nor schedule being met.
Requirements management

1. Risk management

Risk management: External circumstances can have a negative impact on the project. If unobserved, these risks can lead to unpleasant surprises.
Risk management

1. Organisational change management

Organisational change management: unaccompanied changes to software and/or processes can lead to fears and thus also to rejection by end users.
Organisational change management

1. Communication

Communication, or rather the lack of communication and therefore different levels of knowledge within the project team, can lead to the project getting into difficulties in the long term.
Communication

1. Requirements management

Requirements management, related to requirements changes that arise during the project, if not sufficiently classified and managed, can result in neither budget nor schedule being met.
Requirements management

1. Risk management

Risk management: External circumstances can have a negative impact on the project. If unobserved, these risks can lead to unpleasant surprises.
Risk management

1. Organisational change management

Organisational change management: unaccompanied changes to software and/or processes can lead to fears and thus also to rejection by end users.
Organisational change management

Overcoming challenges

Project review - from continuous to situational

Even with perfectly planned projects, challenges and weak points can arise - for example, changes in the team structure, new requirements or technology adaptations.

This is when a professional project review with an experienced partner and certified project managers helps to bring the project forward with a fresh view from the outside. We can also support the team with valuable expertise in all key project areas, including cut-over management, change management, migration management and test management, in the event of bottlenecks.

Continuous project review

Our experience shows that a continuous review of the project method and project management leads to significant improvements in the project process.

Having grown out of our internal project reviews, we now also offer this service without KPS being your partner in the ongoing project.

Situational project review

Is your project already in trouble and you need urgent support to identify problems and define measures? We will be happy to support you then too.

Most people spend more time and energy avoiding problems than trying to solve them.
Henry Ford

How does the project review work?

The review process is a joint process with your project management team. An open and trusting exchange is essential. Our reviewers are experienced in operational project management and are therefore able to interact respectfully. The aim of the review is to achieve an improvement for the current project team, not to pillory individuals.

Project review - steps in the process

Erfolgsfaktoren

Eine integrierte Plattform: Alle Erfolgsfaktoren auf einen Blick

Customer Data Platform

Plattform für Kundendaten

Zentrale Plattform
 

  • zur Pflege, 
  • Verteilung und 
  • Verwaltung von Kundenstammdaten und Interaktionen

Mehr erfahren

Business Domain Systems

Business Domain Systems für Geschäftsbereiche

  • Marketing Automation – Verwaltung hoch personalisierter Kundenkommunikation 
  • Loyalty – Verknüpfung von Offline-Aktivitäten durch Treueprogramm
  • Service – Exzellentes Management von Kundenanfragen
  • Customer Identity – Verwaltung von Zugangsdaten zwischen allen Systemen
  • Sales – Komplexe Vertriebsprozesse skalierbar verwalten

Mehr erfahren

Vernetzung und Analyse

Touchpoints, Analytik, ERP und Erweiterbarkeit

  • Vernetzte Systeme für den Datenaustausch
  • Analyse des Kundenverhaltens
  • Input von jedem Kunden-Touchpoint (E-Commerce, POS, App,...)

Mehr erfahren

Module & Partner

Modulare Infrastruktur als Erfolgsprinzip für Ihre technologische Transformation

Ausgehend vom Prinzip der Modularität gestalten KPS-Marketingexperten automatisierte Marketing-Systeme mit maßgeschneidertem Aufbau. Durch die Integration interoperabler Funktionsbausteine auf einer modularen Plattform sind reibungslose Prozessabläufe sichergestellt und das symptomatische Herumdoktern an mangelhaften Features erübrigt sich. 

Business Process Driven

Business Process Driven

Ihre branchenspezifischen End-to-End-Szenarien werden vollständig abgedeckt.
Unified Experience Layer

Unified Experience Layer

Einheitliche Benutzererfahrung entlang aller erforderlichen Touchpoints.
User Experience Landscape

User Experience Landscape

MACH-zertifizierte digitale Integrationsplattform.
Business Operations Landscape

Business Operations Landscape

12 Plattform-Domänen, kombinierbar mit den am besten geeigneten Softwareprodukten.
Business Process Driven

Business Process Driven

Ihre branchenspezifischen End-to-End-Szenarien werden vollständig abgedeckt.
Unified Experience Layer

Unified Experience Layer

Einheitliche Benutzererfahrung entlang aller erforderlichen Touchpoints.
User Experience Landscape

User Experience Landscape

MACH-zertifizierte digitale Integrationsplattform.
Business Operations Landscape

Business Operations Landscape

12 Plattform-Domänen, kombinierbar mit den am besten geeigneten Softwareprodukten.

Das Team

Sichern Sie sich die Unterstützung von CX-Spezialisten

Unser Ziel ist es, ein Beratungspartner zu sein, dem unsere Kunden vertrauen können. Wir ziehen es vor, Projekte durchzuführen, bei denen wir Teil der gesamten End-to-End-Reise sind, von den Discovery-Workshops über die Implementierungsphase bis hin zum laufenden Support. So haben unsere Kunden einen Partner, auf den sie sich verlassen können, und müssen sich nicht um Fehler in der Einrichtung nach dem Go-Live und der Hypercare kümmern. 

Stefan Borchert

Stefan Borchert, Principal

Experte für Marketing Automation
Dr. Lucas Calmbach

Dr. Lucas Calmbach, Partner & Head of Customer Engagement Solutions

Experte für CX

KPS Packages

Choose from our package offers for your project success!

Recognising the problem is more important than recognising the solution, because the exact representation of the problem leads to the solution. (Albert Einstein)

And even better: don't let it get that far in the first place, but rely on the proven KPS project expertise right from the start!

BTP Discovery Package

Free

Initial interview

  • Project scope
  • Project planning
  • Project budget
  • Organisation

Initial assessment based on their answers

Request now
BTP Advanced Package

Basic Package

Initial review

  • Contractual basis
  • Budget and calculation
  • Project organisation and governance
  • Project scope
  • Project planning
  • Project controlling
  • Deliverables and acceptance
  • Risk management

Request now
BTP Premium Package

Premium Package

BASIC + further topics

  • Processes and architecture
  • integration
  • development
  • Test management
  • Authorisations
  • Cutover
  • OCM
  • Training
  • Hypercare

Request now
Analysis

Assessment (Explore)

Analysis

Identification of business processes, technical setup and architecture
Best-In-Class

Assessment (Explore)

Best-In-Class

Identification of target processes and architecture based on KPS best practices
Proposal

Innovate & Design

Proposal

Comparison of current and future processes & architecture

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