Masterclass - The 360° CX for bike enthusiasts

Masterclass – Pure Omnichannel, pure success

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Masterclass – Pure Omnichannel, pure success

KPS x CHRIST Masterclass OMR Festival 2023

Masterclass

Pure Omnichannel - pure Success!

How CHRIST binds generations to its brands with a consistent customer focus

That must be magic! The CHRIST Group is home to a large number of brands. An equally broad target group from baby boomers to GenZ and a customer journey as individual as the target groups - from Instagram Live Shopping to the shop. We provide you with valuable insights and takeaways on three core topics.

  • The Christ strategy - customer first.
  • 360-degree customer journey for Christ customers - a real use case.
  • Revival of the store and social commerce - how omnichannel will work in 2023.

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