The Senior Digital Project Manager drives e-projects through from initial concept to delivery.
on the road, hybrid work, London, United Kingdom
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Proven working experience in project management ideally in an agency environment with E-commerce projects from inception to launch
Excellent client-facing and internal communication skills
Excellent written and verbal communication skills
Good organizational skills including attention to detail and multitasking skills
Excellent line management, matrix management and mentoring skills
Experience using Jira and Confluence
Good working knowledge of Microsoft Office and/or G Suite
A recognised project management certification such as Certified Scrum Professional, Agile PM, Project Management Professional (PMP) / PRINCE II certification is a plus
Bachelor's Degree in an appropriate field of study or equivalent work experience
The Senior Digital Project Manager will work with a range of clients on several different projects or one large project and will be adept at managing and building client relationships and reporting on the status of projects. The Senior Digital Project Manager will support, mentor and matrix manage Junior/Mid Project Managers to deliver client projects and develop the Delivery practice.
Coordinate internal resources and third parties/vendors for the smooth execution of projects
Ensure that all projects are delivered on-time, within the scope and within budget
Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility and coordinate budget estimates
Develop a detailed project plan and project documentation to monitor and track progress and manage changes to scope, schedule and cost
Manages and delivers across the whole projects’ digital lifecycle within quality, time and budget requirements, including post implementation reviews and continuous improvements.
Support the Product Owner in managing customer expectations for project deliverables
Report and escalate to management as needed
Manage the relationship with the client and all stakeholders
Perform risk management to minimize project risks
Ensure project-related and personal admin is completed on time and accurately e.g. timesheets, sign-off, resource planning/booking, expense submissions/approvals, project reports, compliance documents and training
Use and continually develop leadership skills
Proactively seek opportunities for client account growth to achieve sales and profit targets.
Support the Senior Leadership in the design and implementation of the KPS project Management Framework and best practice processes for the entire Delivery Practice
Organise, coordinate and mentor Junior Project Managers joining the Delivery Practice
Work closely with all functional teams to build strong internal relationships