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Instant Transformation Blog

Experts share their insights

Instant Insights

Covering all aspects of Digital Transformation

In the KPS blog, experts write about the Digital Transformation - here, background knowledge and facts are conveyed and, above all, you find inspiration for your own entrepreneurial transformation. Each article shows a new perspective - the blog series deal with the new big topics of the future.


The authors of the Instant Insights in the KPS blog are experts on their topic and are happy to answer any questions you as a reader may have! Feel free to get in touch.

Are consumers losing faith in product reviews
By Branwell Moffat on Jul 20, 2021 / Reading time: 5 min.
There are many occasions where we will all rely on reviews to help us distinguish between products or services; especially when they have many different choices.
How does Process Mining achieve fast and efficient results?
By Christine Huschenbeth on Jun 15, 2021 / Reading time: 4 min.
What can we do to increase the number of "perfect processes"? From the ordering process to delivery and receipt of payment, things can go wrong. With sufficient available data, we make predictions, correct deviations or at least plan for them. How could this look like for the complex area of logistics?
Increasing your metabolic rate
By KPS on May 20, 2021 / Reading time: 5 min.
Now, COVID-19 has dragged the truth of the statement into the light and we can see just how frail physical commerce is. Online sales as a proportion of all retailing reached a record high of 22.3% in March 2020 and remain 50.4% higher than February’s pre-coronavirus levels (as of July). Your customers still expect that same experience and brand offering they got in your stores, except it’s now from their sofas.
Why You Should Consider Upgrading to SAP Commerce Cloud
By KPS on May 3, 2021 / Reading time: 3 min.
If you’re currently running Hybris for e-commerce, you should be aware of the optionto upgrade to SAP’s Commerce Cloud platform. We’ve recently been selected from over 20,000 partners worldwide to be named as one of the top 3 companies in the world in the recent SAP Pinnacle Awards, in the Customer Experience Partner of the Year (Small and Midsize Companies) category!
Who needs to be skilled in what?
By KPS on Apr 26, 2021 / Reading time: 4 min.
Time is crucial: Where does the transformation start? Who needs to be prepared for which requirements? How do we stick to the implementation in time (and of course quality and budget)? What do we need to consider for the right timing?
UX vs UI vs CX: What’s the difference?
By Branwell Moffat on Apr 13, 2021 / Reading time: 5 min
When it comes to commerce, especially digital commerce, we hear a lot of terms used to describe experience and how it relates to users or customers. These are often used interchangeably and can mean different things to different people.
Generation Z: What makes them different from the other generations?
By Julian Drees on Mar 18, 2021 / Reading time: 4 min.
By 2026 the Generation Z will become the largest consumer population in USA, in Europe we will face nearly the same transformation. Retail and e-Commerce need to find a way to address this new consumer group, to make them spend their money in their preferred way. How do they differ from today’s customer base?
What does the fashion supply chain need in a crisis?
By Tobias Götz on Mar 16, 2021 / Reading time: 5 min.
Service in logistics is part of a convincing product: Logistics has evolved from a supporting process in the value chain to a core process. Only those survive in the market who convince the customer with their reliability, speed and service orientation in the supply chain.
Enabling customers to book shopping appointments via app has been desired by retailers for a long time.
By Felix Jungermann on Mar 10, 2021 / Reading time: 3 min.
A central platform is the optimal solution for synchronising offers online with the retail shop: the entire shopping process can be mapped on it. ClickAndMeet can be launched just as quickly as ClickAndCollect: The booking process is implemented within two weeks.
The right timing: When to optimise Travel and Expense Management?
By Martin Pedersen on Mar 4, 2021 / Reading time: 3 Min.
Once business travel is in demand again, there will be a much higher demand for up-to-date information among your employees than before the pandemic. Another reason to think about it: More transparency in travel and expense management will make it easier to cut costs.

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