This category recognises partners who have most successfully utilized customer experience solutions from the SAP suite to drive outstanding retail performance. When deciding upon the finalists, judges considered technology innovation, market impact and exceptional results for retailers. Among 60 partners in the world recognized for their client focused solutions, KPS was the only UK partner named as one of the TOP 3 finalists.
Celine Cazali, UKI Channel Director at SAP, commented:
“The SAP Pinnacle Awards allow us to shine a spotlight on our most distinguished and committed partners. The finalists in the Customer Experience category of the SAP Pinnacle Awards have each displayed the impact of their solutions in delivering CX to their customers, through technological advancement and cutting-edge innovation. Congratulations to KPS for being one of the TOP 3 partners worldwide.”
Barnaby Moffat, Commercial Director at KPS UK, added:
“To be recognised by SAP as one of the TOP 3 partners worldwide to be selected for the Customer Experience Partnership of the Year award is testament to our commitment to delivering excellence for our customers through the SAP platform. It speaks volumes of the hard work the entire team puts into each and every project, as we continue to push the envelope on innovation to drive customer experience – and ultimately retail results – for our clients.”
KPS’s achievement at the SAP Pinnacle Awards follows a successful run of recent award wins for its ground-breaking work with Dreams, the leading specialist bed retailer. These include the Direct Commerce Association Awards, across ‘Best Exploitation of Technology’ and ‘Outstanding Customer Experience’. KPS was also awarded ‘Ecommerce Agency of the Year’ at the UK eCommerce Awards.
This article was also published at KPS UK site: https://uk.kps.com/2020/05/06/kps-reaches-the-pinnacle-as-saps-top-uk-customer-experience-partner-of-the-year/