Enhancing their digital offering with SAP Commerce Cloud
Case Study
Elverys Sports, is the oldest sports store in Ireland, established in 1847. With 54 stores and an online presence that continues to grow, Elverys Sports offers sports footwear, clothing and accessories - over 10,000 products.
We were first appointed in early 2017 on a project to help Elverys sales assistants take orders in store for items currently out of stock in that store, to help improve in-store conversion, rather than the customer having to leave the store and go online to purchase. Following this initial successful initiative, Elverys appointed us to be their first System Integrator, managing their e-commerce presence, and we’ve worked with them ever since
Initially, we worked hard to stabilise their site (running in SAP Commerce Cloud), following a code audit that we initiated on appointment. Since then, we’ve embarked on a series of continuous improvements for them, constantly evaluating how to improve conversion rates.
More recently, we migrated Intersport Elverys from SAP Commerce Cloud 1 (CCv1) to CCv2. Not only did this future-proof their digital architecture, but the migration has enhanced their digital offering and customer experience.
Elverys offers customers free delivery, click and collect options, the ability to purchase (and redeem) gift vouchers online, online order tracking and a variety of payment methods.
In late 2019, Elverys opened a new million euro superstore in Limerick. Digital screens with special touch screen displays facilitate e-Shop browsing and tablets for online ordering merge the line between the different strands of the business. As part of its omnichannel strategy, which combines physical and online presence, the retailer has a continued investment programme.
Our Work
Our mission is to help you realise the full capabilities of an omnichannel SAP CX suite. With our industry-leading know-how and passion for successful transformations, we develop e-commerce solutions that increase sales, boost conversion rates and deliver excellent customer experiences.
Our work has not only delivered successful customer case studies - it also wins us international awards. Take a look for yourself!
