Instant Transformation Blog

Experts share their insights

Instant Insights

Covering all aspects of Digital Transformation

In the KPS blog, experts write about the Digital Transformation - here, background knowledge and facts are conveyed and, above all, you find inspiration for your own entrepreneurial transformation. Each article shows a new perspective - the blog series deal with the new big topics of the future.

 

The authors of the Instant Insights in the KPS blog are experts on their topic and are happy to answer any questions you as a reader may have! Feel free to get in touch.

Customer Experience
Enabling customers to book shopping appointments via app has been desired by retailers for a long time.
By Felix Jungermann on Mar 10, 2021 / Reading Time: 3 min.
A central platform is the optimal solution for synchronising offers online with the retail shop: the entire shopping process can be mapped on it. ClickAndMeet can be launched just as quickly as ClickAndCollect: The booking process is implemented within two weeks.
Click & Collect helps retailers in the Corona pandemic - and beyond
By Felix Jungermann on Feb 17, 2021 / Reading Time: 3 min.
"Stay at home! Stay safe!" Staying home is the most effective way to avoid infection and protect ourselves as well as our contacts. Staying home, however, for me not only means not going to restaurants, movie theaters, parties and the like, it also means reducing shopping locally at the store and limiting myself to absolutely necessary purchases. The safest and most convenient thing for me would be to be able to do my shopping on site, but not have to enter the store at all!
Right at your customers side
By Julian Drees on Mar 26, 2020 / Reading Time: 3 min.
Does your customers location improve his experience in your online shop?
When looking at e-commerce trends, personalization is probably the most important and biggest topic for web shop owners nowadays. Personalization affects many different topics starting from a personalized salutation in mailings to a complex recommendation system that processes customer data and behavior to show the right set of products at the right time.

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